Force Quitting an Application

Introduction

In some cases you may need to force quit your Wellinks or another mobile app. Use the below directions to force quit for iPhones and Android mobile devices.
Please follow the suggested solutions documented in the release article. Also we recommend check the Apple App Store or Google Play Store to see if there is an update for your phone operating system. 

Android Force Quit

1. Open the Settings app on the Android device.
2. Scroll the list and tap Apps, Applications or Manage apps.
3. (optional) On certain devices like Samsung, tap Application Manager.
4. Scroll the list to find the app to force quit.
5. Tap FORCE STOP.

iPhone Force Quit

How to force close apps on iPhone with Face ID

These steps apply to iPhone models with Face ID: iPhone X, XR, XS, 11, 12, and 13 series.

1. From the iPhone Home Screen or from inside an app, swipe up from the bottom of the screen and hold.
2. Swipe horizontally to see all open, recently used apps and find the one you want to force close.
3. Drag the app’s preview card all the way up to close it. You may also place two fingers on two adjacent cards you’d like to dismiss and then swipe up together.

How to force close apps on iPhone with Face ID

These steps apply to iPhone models with Face ID: iPhone X, XR, XS, 11, 12, and 13 series.

1. From the iPhone Home Screen or from inside an app, swipe up from the bottom of the screen and hold.
2. Swipe horizontally to see all open, recently used apps and find the one you want to force close.
3. Drag the app’s preview card all the way up to close it. You may also place two fingers on two adjacent cards you’d like to dismiss and then swipe up together.

Do you have difficulty quickly double-clicking the Home button?

If you have difficulty clicking the Home button twice in very short succession, you can change its click speed. To do this, go to iPhone Settings > Accessibility > Home button and choose Slow or Slowest under Click Speed. Now, even if you press the button twice after a relatively long gap, it’ll register as a double-click.

How to reopen a closed app on iPhone or iPad

Now you know how to close apps on iPhone, iPad, and iPod touch. If the app was unresponsive and you closed it, you can relaunch it using the following methods.

• Tap the app icon from the Home Screen or App Library.
• Ask Siri to “Open [app name].”
• Tap the app widget from the Home Screen or Today View, and that app will open. For example, if you tap the Clock widget, the Clock app opens. The same goes for third-party widgets like Reddit, Spotify, and more.