Cognito Web Password Reset
If you've forgotten your password, follow these steps to reset it and regain access to your account.
Step 1: Sign-In Page
Log In:
Begin by navigating to the sign-in page and attempting to log in using your email address and password.
Forgot Password:
Since you don't know your password, click on the "Forgot Password" link to start the reset process.
Step 2: Forgot Password Page
Enter Email Address:
On the Forgot Password page, enter your email address.
Request Password Reset:
Click on the "Reset My Password" button to receive a password reset code.
Step 3: Entering Code and Creating New Password
Check Your Email:
A password reset code will be sent to your registered email address.
Enter the Code:
Go back to the Wellinks page, enter the code in the designated spot, and then create a new password.
Change Password:
Click on the "Change Password" button to update your password.
Step 4: Sign-In
Log In:
Return to the sign-in page and log in using your email address and new password.
If you encounter any issues during this process, please contact our support team for further assistance.