How to Report an App Issue

Experiencing an issue with the Wellinks app? Don't worry – we're here to help! Follow the steps below to ensure your concerns are quickly addressed:

1. Locate the Help Button:
   • In the upper-right-hand corner of the app, look for the orange "? Help" button.
2. Access the Help Screen:
   • Tap the orange "? Help" button to navigate to a Help screen that contains common questions and support documentation. This section is searchable, allowing you to find relevant information.
3. Submit a Question or Comment:
   • At the bottom of the Help screen, you'll find a black "? Ask" button. Tap on it to submit a question or comment to the support team.
   • Provide essential details:
     • Your name
     • Subject
     • Email address
     • A brief message outlining the issues or concerns you're experiencing.
4. Receive Timely Assistance:
   • Our dedicated support team typically responds within a few hours. They will address your concerns and provide guidance to resolve the reported problem.

If your need is more urgent or if you prefer to speak with someone live, especially during normal business hours, feel free to call the Wellinks Help Line at 1-877-220-8935.